The Payroll Site

Why am I not receiving any emails from you?

Firstly, check that the email address you log in with is actually your correct address. If you are not sure, please double check as important emails are sent to your email address.

If we have the correct address, the problem is most likely caused by a junk mail filter. Junk emails, or spam, are a common problem on the Internet and there is no foolproof way of determining which emails are of genuine interest and which are spam. If your email program has a bulk email folder, please look there for our email. Otherwise, please check your filter settings.

If you would like us to resend your account validation email, please choose the option on our Preferences page.

Back to the FAQ

Return to The Payroll Site